We're here to help.

The MPZoom is an innovation of MultiProbe™ and is supported by its team, offering the same high level of customer service the company stringently maintains.

Please see below for FAQs and troubleshooting tips. If you don't find what you're looking for, please call us or email an MPZoom tech representative.

FAQs: None

Troubleshooting

You want to...

What to look out for

Symptom

Add additional camera or USB device

Connecting more than one camera or USB device (other than your mouse) may result in issues that are due to memory sharing on your computer.

Jerky image

Fix

Frame rate is too slow

Fix